Using our site should be easy - but if you are having trouble the information below should help you out. If it doesn't answer your questions use the Contact Us >> page to get in touch with a ruralbookshop representative.



Prices
All prices listed are in Australian dollars and include GST, packaging and postage within Australia. We are unable to process international orders at this time.

How to pay
You can currently pay for your ruralbookshop order by cheque, money order or credit card, and have the option of mailing, faxing or phoning your details to us.

What credit cards do we accept?
We currently accept Mastercard, Visa for online, phone and fax payments.

MasterCard® Visa®

Return Policy
Click Here to view our return policy.

Unavailable stock
Whilst all care is taken, occasionally a book may become out of stock or print at short notice. We appreciate your patience in these rare instances.

Shipping
Products are shipped within 7 working days of receipt of payment subject to availability. Delivery is by Australia Post or Courier and usually takes 5 working days to arrive.

If a product is out of stock, a ruralbookshop representative will email you and notify you of the approximate delivery date of the item.

Security
Ruralbookshop takes online security very seriously so you don't have to worry while shopping online with us.

Using the same Secure Sockets Layer technology as most financial institutions our secure server encrypts the transmission of card details between yourself and ruralbookshop, so you are in very safe hands. Click on the secure image below to check our security certificate.


Privacy
Your privacy is of utmost importance to us. To view the ruralbookshop privacy policy Click Here.

How to shop
Shopping in ruralbookshop can be done a number of ways...

- Browsing
Click the type of product you would like to view from the 'Browse' section of the site menu. On the following page you will see feature products for that category and a list of all subcategories on the right of the page. Click on the subcategory names to view more products.

- Searching
You can do a quick search over product Title, Artist/Author and Description using the search at the top of each page. To search in more detail use the Search option at the bottom of the site menu.

- Selecting a product
At any stage within the store, if you see a product you would like to purchase, either click on the basket icon Add to Basket or the 'Add to basket' link. If you are on a product detail page, it will let you know that the item is in your basket and how many of that item you have.

Your basket
You can access your shopping basket at any time by selecting 'Basket' from the main menu. Once there, you can change and update your current order and quantities. If you have completed your shopping, you may checkout directly from the basket.

Registration
Registration makes your checking out process easier by remembering your details whenever you return to ruralbookshop. You have the option of having ruralbookshop set a cookie on your computer that automatically signs you in when you return.

Q. Why does it sometimes ask me if this is my account ?
A. Because a cookie can be set on a computer that remembers you next time you return, it is possible that you have entered ruralbookshop after someone else on your computer (or you might be using a public or shared computer) and their cookie has signed you in as them. In this case, if the name of the customer shown is not yours, simply click the link displayed to sign out the other user, then sign back in as yourself.

Remember: If you are using a computer that is shared by other people, it would be best not to select the auto sign in option. To make sure people sharing their computer do not end up in your account always click the Sign Out link on the website. In any case, your information always remains private and can only be accessed with your email address and password, even if you are signed in to the web site.

Checkout
When you have completed your shopping in ruralbookshop, select 'checkout' from the main menu. If you have not registered or signed in at this stage you will be asked to sign in or register. You will be asked to confirm your delivery details and your order, and then you may select your payment method. Upon your payment completion you will be emailed of your order transaction details.


 

Copyright 2017. Fairfax Media